FAQs
De-Kito Group OÜ offers a wide range of services in the E-Commerce, IT and Educational Consultancy Sectors. We provide the best e-commerce solutions serving retail and wholesale and provide state of the art IT and Educational Consultancy.
E-Commerce
We offer a wide range of products across various categories, including Beauty, electronics, fashion, home essentials, and more. Our product catalog is continually updated to meet customer needs.
Simply browse our online store, select the items you wish to purchase, add them to your cart, and proceed to checkout. You’ll receive an order confirmation via email after payment.
We accept various payment methods, including credit/debit cards, Bank Transfer, and other secure online payment options. All transactions are encrypted for security.
Shipping times vary based on location and product availability. Domestic deliveries typically take 3–5 business days, while international orders may take 7–14 business days. Yes, we do offer international shipping.
We offer a hassle-free return policy within 30 days of purchase. Products must be in their original condition. Refunds are processed within 10–20 business days after receiving the returned item.
Yes! We regularly offer discounts, seasonal sales, and promotional deals. Subscribe to our newsletter or follow us on social media to stay updated.
Absolutely. Once your order is dispatched, you’ll receive a tracking number via email to monitor the delivery status in real-time.
We use industry-standard encryption protocols like SSL to protect your payment details. Your privacy and data security are our top priorities.
Yes. Our customer support team is available 24/7 to assist you with any questions related to your orders, payments, or deliveries.
Certainly! We offer bulk purchasing options with special discounts. Contact our sales team for more details.
IT Consultancy
We provide a wide range of IT services, including software and Web development, system integration, Search Engine Optimization, IT infrastructure management, cloud solutions, and cybersecurity consulting.
Our IT consultancy services help businesses streamline operations, improve efficiency, and implement the latest technologies to stay competitive.
Yes, we specialize in cloud migration and offer tailored solutions for businesses looking to transition to cloud platforms like AWS, Azure, and Google Cloud.
Absolutely! We provide comprehensive cybersecurity services, including risk assessments, penetration testing, and implementation of security protocols to protect your data.
Yes, we offer both off-the-shelf software solutions and custom software development to meet your specific business needs.
We work across various industries, including e-commerce, finance, healthcare, and education, providing tailored IT solutions to address industry-specific challenges.
Yes, we assist startups and new businesses with end-to-end IT infrastructure setup, from network configuration to hardware and software implementation.
We start with an initial consultation to understand your needs, followed by a thorough assessment, solution design, implementation, and ongoing support.
Yes, we offer ongoing maintenance and support services to ensure your systems continue running smoothly after project delivery.
We strictly adhere to industry regulations like GDPR and implement best practices to ensure your data remains secure and compliant.
Educational Consultancy
We offer guidance for academic program selection, university admissions, career counseling, and study abroad programs for students of all ages.
Yes, we provide full support for international university applications, including document preparation, essay editing, and interview coaching.
Absolutely! Our career counselors assess a student’s strengths and interests to recommend suitable courses and potential career paths.
We work with universities in various countries, including the UK, USA, Canada, Australia, and several EU nations.
Yes, we guide students through the visa application process and help them gather the necessary documents for successful applications.
Admission requirements vary by institution, but typically include academic transcripts, a statement of purpose, letters of recommendation, and language proficiency tests like IELTS or TOEFL.
Yes, we assist students in identifying scholarships and crafting compelling applications to improve their chances of receiving financial aid.
Our services simplify the complex educational landscape, helping students make informed decisions and guiding parents through the planning and application processes.
Yes, we offer post-admission support, including accommodation assistance, pre-departure orientation, and continuous guidance during the study period.
You can book a consultation through our website or by contacting us directly via phone or email.
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